Celebrating 8 Years of Client-Centric Cyber Security at ICA Consultancy

As ICA Consultancy marks 8 years of delivering client-centric cyber security services, we’re proud to reflect on a year of growth, innovation, and lasting partnerships. Over the past 12 months, we’ve continued to strengthen our position as a trusted advisor in cyber security and data protection, supporting organisations across financial services, legal, private equity, healthcare, education, and beyond.

Key Achievements from the Past Year:

• Delivering Through Change: Over the last year, we successfully supported clients as they navigated the DORA and Uk Operational Resilience compliance requirements, embedding operational resilience practices for the long term.

• Expanded Service Lines: We’ve further developed our core offerings, including our Capability-as-a-Service model (CISOaaS/DPOaaS), Culture360° (formerly Managed Awareness), and Guardian GRC360°. These services have enabled clients to navigate evolving compliance requirements, an ever-changing threat landscape, and build lasting resilience.

• Client Retention & Impact: With a client retention rate of over 95%, we’re proud to have maintained long-term relationships, helping clients not just meet but exceed their security and compliance goals.

• Team Growth & Leadership: This year, we welcomed our first Non-Executive Director, bringing a fresh perspective on innovation and decentralised decision-making – alongside our new CFO, supporting improvements and innovation through commercial clarity.

• Real-World Results: Our Culture360° service has delivered measurable improvements in user awareness and behaviour, leveraging targeted campaigns, phishing simulations, and real-time reporting to reduce risk and build a security-focused culture.

Looking Ahead: The coming year promises even greater momentum. We’re focused on:

• Post-DORA Support: We’re helping clients refine and optimise their DORA compliance frameworks, ensuring operational resilience is not just achieved, but sustained.

• Driving Innovation: We’ll continue to invest in new tools and approaches to keep our clients ahead of emerging threats, while maintaining our commitment to pragmatic, sustainable solutions.

• Expanding Our Reach: As demand grows, we’re scaling our team and associate network to support more organisations in navigating today’s complex cyber and data landscape.

• Client-Centric Focus: Our priority remains delivering value through practical advice, hands-on support, and a genuine partnership approach.

Thank you to our clients, partners, and team for making the past eight years a success. We look forward to another year of protecting what matters most, together.